FAQ
I lost items/grids during a server crash/bug. Can I get it back?
Possibly. We do have services that backup grids frequently but the frequency does not guarentee the most recent version.
- Create a ticket in Discord for assistance.
Why do I keep losing my stuff ?
Respawn ships dissappear when you log out from the server.
- Use
!fixshipon the grid to disable the auto-delete function that removes respawn grids when the owner leaves the server.
Incorrectly named grids will be deleted.
- You need to rename your grid to FactionTag.GridPurpose in the info tab. The faction tag should be at the beginning of the grid name to make assistance with staff easier.
If you split a grid in two, only the larger grid retains the original name. Smaller grids will have a number attached to them.
- Please rename the new grid to avoid confusion when you need assistance from staff.
Your base might be out of power, or someone raided it.
- Type
!grids listin chat to check if your grids are still exists.
If you are away for more than a week.
- Your grid may be in your Dockyard. You can check your Dockard from Discord using
/dockyard list.
Airtightness enabled?
YES!! Well, for now. When this becomes an issue for stable sim speeds it may be removed.
- The Apex update has brought in farming, which has mechanics that rely on this, so we will try to keep it on while possible.
Cryochamber removed
We do allow cryochambers to be used. This is not a guarentee that your character will survive.
I need help!
Ingame, press F3 to view all players that are online. Anyone with `` next to their name is an active staff member.
- If no one is online, make a ticket in our Discord.
BuildInfo Tab's position ?
Follow this steps
- First press Enter to open the chat.
- Second press F2 to open the mod setting
- Third, press Mod settings > Build Info > TextBox Customization.
After that you can press Custom Styling to switch it on and move the box the way you want.
You can also change text size…
Why is the drill a welder block?
Keen made it so that the Welder block is commonly the first block to come forward out of the Block Tool selection, you need to scroll while holding it in hand to switch through the block tools.
Where do I craft ammo?
All Ammo types can be crafted In the ammo factory, its an extra block parallel to the assembler that was added with the addition of WeaponCore™️
Where do I get Thorium from?
You can get Thorium and Quantum Computers from a variety of different ways on the Upside Down Server.
- You can obtain Quantum Computers by voting for UpsideDown.
- Mine it on the planet Thora. On Thora, finding thorium is not the problem, but actually coming back alive is.
- Thorium Craters, which are large craters of thorium ore that resets every week with the voxel reset. This is obviously dangerous though so make sure to come prepared!
- The thorium asteroid which spawns every week multiple times. The thorium asteroid (Roid) is one of the the main PVP objective and you should only come with good warships and preparation. Seeking allies helps a lot here.
- Thorium can be obtained by trading. You can both trade it with players.
- Once in a while there are events, both from the server and from players/factions. Keep an eye out for those as they can give any amount from between a dozen QC to literal thousands of QC.
- Random “Unknown Entity” encouncters are spawned througout the week. These can contain components, ammo, ores, and yes.. Quantum Computers!!
My ship is not moving, what can I do?
- Check if its set to station. To check this. look at the info panel in the control panel at the bottom right, it is the same panel as where you normally rename your grid.
- If its not a station or the option to convert it to a ship is greyed out then please look at the grid and use `!convert`. This also works for faction ships
- You need to be out of natural gravity for `!convert` to work!
- Please look at the ship and use `!fixship`. This will copy and paste the grid and might help fix the ship back into a moving state.
- If `!fixship` does not work, then please try to use !entities refresh! This will temporarily remove all entities from your client and force an update with the server.
- Does your ship contain a subgrid? please use the `!convert` command twice on your main grid. This should convert both to ship!
- If its still not moving after trying all these steps then you can open a ticket on discord in
🎫┃open-ticketto request support with your issue. Staff will then be with you shortly
How can I transfer ownership from myself to another player?
Option 1
Press K while seated or looking at a control interface.
Go to the Control Panel tab, choose all the blocks on the left (CTRL+A) and then on the right look for transfer. Choose transfer to me. It might be needed to have the owner first transfer to nobody before you can transfer to me.
The grid owner can directly transfer to the new owner, the new owner building one block on the grid will have the new owner show up on the transfer options as above.
The new owner should use `!fixship transfer` to take ownership or if not close to enemies `!h save` will hanger the grid. Both these commands will transfer PCU and any unowned blocks to the new owner.
Option 2:
Add as many controllable blocks as needed to be able to change the grid name or be able to use the command `!fixship transfer` These can be anything from cargo containers, to cameras, to control panels. The idea is to get most of the ownership on the grid. The new owner should use `!fixship transfer` to take ownership or if not close to enemies `!h save` will hanger the grid. Both these commands will transfer PCU and any unowned blocks to the new owner.